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KMID : 0926620210260020043
Korean Journal of Hospital Management
2021 Volume.26 No. 2 p.43 ~ p.55
The Effect of Organizational Culture and Organizational Silence on Turnover Intention of Members of A Small and Medium-sized Hospital in The Metropolitan Area
Jung Mun-Gyo

Sohn Tae-Yong
Choe Heon
Abstract
Purposes: In this study, we examined the factors which silenced the organizing members and how the factors affects deprivation of employment about the organization culture, the organizational silence, and the turnover intention.

Methodology: In order to research, we carry out a survey on 400 employees of small and medium hospitals.
Among them, 321 questionnaires were used for actual analysis, excluding insincere respondents, non-responders or duplicate respondents. In order to verify the hypotheses in this study, we conduct the covariance Structural Equation Model(SEM).

Finding: We obtained results using following hypotheses. First, ?The organization culture has an effect on the turnover intention.? Second, ?The organization culture has an effect on the organizational silence? Third, ?The organizational silence has a influence on the turnover intention.? Finally, ?When the organization culture mediates the organizational silence, the adaptation relationship of the ornization effectiveness is different.?, as the key hypothesis, showed that the agreement culture, rational culture, and hierarchical culture of the organization culture type were statistically significant. The organizational silence as a parameter has the partial mediating effects(-) because it has direct and indirect effects.

Practical Implications: The results of this study showed that the reason for the organizational silence of the organizing members is that the organization culture by a grade of rank is the largest and these the organizational silence affects the turnover intention.
KEYWORD
Organizational Culture, Organizational Silent, Turnover Intention
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